Most businesses rent their CRM forever. We built ours from scratch — and we're publishing the manual so you can see exactly how we manage every inquiry, and whether it fits your industry.
Every inquiry that lands on our contact form becomes a lead — a person or company with a real need. This CRM is where we track each one from the moment they arrive until they become a customer, or until they walk away.
Every lead has a story. Our CRM is where we write it down — every reply, every call, every stage change, every "why we lost this one." Over time, this becomes the memory of our business.
Why this matters for you: When you contact us, your inquiry is logged within seconds. Nothing gets lost. Every follow-up is scheduled. Every commitment is remembered.
Every lead lives in exactly one stage at a time. Moving between them tells the story.
Just arrived. Not yet touched.
We replied. Waiting for them.
Budget, scope, timeline confirmed. A real opportunity.
Quote or proposal sent.
Back-and-forth on price or terms.
Signed. They're a customer.
Lost to competitor, budget, or timing.
Not a fit. Spam. Wrong industry.
Went silent. Auto-moved after 21 days.
A list of every lead, sorted by newest. Each row shows the reference code, name, company, country, current stage, assigned owner, estimated value, and next follow-up date.
When we use it: Every morning, to scan the day's work.
Drag-and-drop cards organized by stage. Move a card from new to contacted and the stage updates instantly — with a timestamped log entry.
When we use it: During review sessions, to see the whole pipeline at a glance.
Win rate, average deal size, average sales cycle, why leads die, pipeline value by stage, top countries. Real numbers, not vanity metrics.
When we use it: Every Friday, to review what's working and what isn't.
Click any lead and you see the full story. Two panels:
Why we log everything: So three weeks later, when we speak to a lead again, we don't have to guess what was said. It's all there.
new stagecontacted after replyingcontacted and qualified leads — anyone overdue?next_followup_at for anything we need to chaseproposal for 2+ weeks? Push forward or close it.negotiation over 30 days? Ask for a decision.Our CRM sends us reminders and moves stale leads without us touching anything.
If a lead's next_followup_at is today or past, we receive a digest email listing every one of them.
Any lead in contacted, qualified, proposal, or negotiation with no activity for 21 days is automatically moved to ghosted. This keeps the pipeline clean — only live opportunities stay visible.
A summary email: total leads, new this week, won this week, follow-ups due.
Log files older than 30 days are automatically deleted to keep the server clean.
new for weekswon without real confirmationTransparency note: If your inquiry ends up in lost or ghosted, we record why. That honesty is what makes our reports useful — not just to us, but eventually to you.
Our CRM fits any business where someone has to track, follow up with, or close inquiries — regardless of industry. If you talk to people before they buy from you, you need a pipeline. Here's who this fits best.
Quick rule: If your sales cycle is more than one conversation and less than 20 salespeople, this system fits.
Small law firms, conveyancing, corporate advisory, IP practices
Accountants, bookkeepers, tax consultants, auditors
Management, IT, HR, strategy, operations consultants
Insurance agents, unit trust advisors, financial planners
Dev shops, agencies, freelance developers
Graphic, brand, UX, interior design studios
SEO, content, social media, performance marketing agencies
Production houses, photographers, videographers
Contractors, interior fit-out, carpentry, tiling
Agents, property developers, commercial leasing
Electricians, plumbers, painters, HVAC, solar installers
Garden design, tree services, pool maintenance
Skin, dental cosmetic, hair transplant, laser
Nutritionists, physiotherapists, chiropractors
Personal trainers, gyms, yoga studios, bootcamps
Counsellors, therapists, life coaches
Private tutors, tuition centers, learning pods
Coding, design, data bootcamps, certification prep
Soft skills, compliance, leadership programs
Education consultants, university admissions
Distributors, importers, exporters, trading companies
Small factories, machine shops, OEM suppliers
Industrial, medical, agricultural equipment dealers
Freight forwarders, courier, warehousing providers
Used cars, luxury, commercial vehicles
Custom garages, detailing, tinting, wraps
Boat dealers, yacht charters, marine services
Racing teams, parts dealers, custom builds
Planners, decorators, caterers, photographers
Event organizers, MCs, AV production
Boutique hotels, homestays, B&Bs, resorts
Caterers, private chefs, banquet services
Charities, NGOs tracking donors and volunteers
Contractors bidding on public tenders
Headhunters, staffing agencies, talent scouts
Authors, small publishers, ad sales teams
Not sure if it fits? If your business has more than 20 leads per month and more than one conversation per sale, our CRM will save you hours — regardless of industry.
Honest answers — some businesses need different tools:
If you're in one of those categories, we'll tell you honestly at the first meeting. We won't try to sell you a system that doesn't fit.
When we deploy the CRM for your business, you own the whole stack. No subscriptions, no per-user fees, no lock-in.
We deploy the entire CRM system on a hosting account you own — Hostinger, SiteGround, or your existing host. Complete with database, SMTP email integration, SSL/HTTPS, cron jobs for automation, and branding customization to match your company.
A 60–90 minute training session covering every screen and workflow. You get a PDF user manual, a recorded session, and 7 days of email follow-up. Additional sessions available on request.
There are no license fees, no subscriptions, and no per-user charges. Your only ongoing cost is your own hosting and domain — paid directly to your provider, with no markup from us.
Create as many Owner, Manager, or Executive accounts as you need. Cost stays the same whether you have 3 users or 300. The system scales with your business, not against it.
Everything runs on your hosting. Your database, your files, your email — all in your name. If you ever want to move on or manage it yourself, everything keeps running. We don't hold anything hostage.
The difference: Other CRMs rent you access — forever. Ours gives you ownership. You pay once to set up, and the system keeps running for as long as you want it to.
Your inquiry is logged immediately with a unique reference code (e.g. SS-2026-0042). You receive an automatic acknowledgment email, and our team receives an internal alert. Every subsequent action is logged against your reference.
Within 24 business hours — usually much sooner. If you don't hear from us, WhatsApp us directly at +60 12-305 8705. Your message is captured either way.
No — but we do mark you as disqualified and stop contacting you. Your data stays to maintain an accurate history. If you request deletion, we honor it within 30 days under PDPA 2024.
Yes — for our own internal records only. If you're a returning lead, we already know your history. It saves you from repeating yourself.
Yes — from scratch. PHP 8, MySQL, PHPMailer, custom TOTP 2FA, cron-driven automation. Zero SaaS subscriptions. We build tools the same way we build client software: for ourselves first.
Because we don't believe in renting software. You own the system on your own hosting — no per-user fees, no subscriptions, no surprise price hikes. If you want ongoing maintenance, we offer that as an optional add-on. Contact us for details.
Add as many as you want. There's no per-user fee. Your system supports Owner, Manager, and Executive roles with different permissions — and you can create unlimited accounts.
You keep everything. Your hosting, your domain, your database, your code. The system runs independently of us. If you ever want to move on, nothing breaks — you just stop asking us for new features.
Absolutely. This is the kind of system we build for clients — custom CRMs, internal tools, dashboards, workflow automation. Start a project →
Every deployment is quoted individually based on your team size, industry, and customization needs. Contact us for a quote — we'll respond within 24 business hours with a clear breakdown. No hidden fees, no surprise charges.
We design and build custom software engineering platforms — CRMs, internal tools, automated workflows, and secure document systems. Every deployment runs on your hosting.