Privacy Policy - SistemSaya

Effective Date: March 15, 2024

1. Introduction

SistemSaya Sdn Bhd ("Company", "we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. What Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: Name, username, title, date of birth
Contact Data: Email address, phone number, address
Technical Data: IP address, browser type, time zone, device information
Usage Data: How you use our website and services
Profile Data: Username, password, preferences, feedback

3. How We Collect Data

We use different methods to collect data from and about you including:

Direct interactions: When you create an account, contact us, or sign up for our waitlist
Automated technologies: As you interact with our website, we automatically collect Technical Data about your equipment and browsing actions
Third parties: We may receive data from analytics providers, advertising networks, and search information providers

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To register you as a new customer
To provide and improve our services
To manage our relationship with you
To administer and protect our business
To deliver relevant content and advertisements
To use data analytics to improve our website and services

5. Data Protection Officer (DPO)

We have appointed a Data Protection Officer (DPO) to oversee compliance with this privacy policy. If you have any questions about this policy or how we handle your data, please contact our DPO:

Email: dpo@sistemsaya.com
Address: Level 30-11, The Gardens North Tower, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they cease being customers for tax and legal purposes.

8. Your Legal Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have rights regarding your personal data:

Access: Request access to your personal data
Correction: Request correction of your personal data
Withdrawal: Withdraw consent at any time
Deletion: Request deletion of your data (subject to legal requirements)

To exercise any of these rights, please contact our DPO at dpo@sistemsaya.com.

9. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

10. Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

11. International Transfers

We may transfer your personal data to countries outside Malaysia. Whenever we transfer your personal data out of Malaysia, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

Transfer to countries that have been deemed to provide an adequate level of protection
Use of specific contracts approved for use which give personal data the same protection as in Malaysia

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes.

13. Contact Us

If you have any questions about this privacy policy, please contact us:

Email: patchi@sistemsaya.com
Address: Level 30-11, The Gardens North Tower, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia

Last Updated: March 15, 2024. This policy complies with the Personal Data Protection Act 2010 (Act 709) of Malaysia and is aligned with GDPR principles.